Why should I book with Primo Travel instead of booking online myself?

Primo Travel is a fully accredited Australian travel agency (IATA TIDS 9620 1932) offering personalized service, expert advice, access to exclusive airfares and cruise deals, and 24/7 emergency support — protection and value that booking online cannot match.

Do you offer flights and cruises from all Australian cities?

Yes. We book international and domestic flights from Adelaide, Perth, Melbourne, Sydney, Brisbane, Canberra, and Hobart, and cruise holidays departing from ports worldwide across all major cruise lines.

Can you help with visas and travel documents?

Absolutely. Our Travel Documents resource guides you through passport validity requirements and provides official visa application portals by country, and our consultants can advise on the specific documents you need for your destination.

What happens if there is an emergency while I am travelling?

Primo Travel provides 24/7 emergency support. If you need urgent assistance while travelling, call our emergency line on +61 8 8180 0619 at any time, day or night.

Do you arrange corporate and business travel?

Yes, we provide corporate and business travel management with tailored itineraries, consolidated booking, and dedicated support for frequent travellers.

Are your prices competitive with online booking sites?

We have access to exclusive wholesale airfares, cruise rates, and tour packages not always available to the public, and our consultants tailor options to your budget — often delivering better overall value than online booking sites.

How long does my Australian passport need to be valid for international travel?

Most countries require your passport to be valid for at least 6 months beyond your return date, with at least two blank pages for entry and exit stamps.

Do Australian citizens need a visa for every country?

No. Many countries offer visa-free entry or e-visas for Australian passport holders, but requirements vary by destination, length of stay and purpose of travel. Always check the latest requirements before booking.

Can Primo Travel help me with visa applications?

Yes. Our travel experts can guide you through visa and passport requirements for your destination and direct you to the correct official visa application portal.

Resources

Travel Documents

Everything you need to know about passports and visas before you travel

Visas

Visa Requirements & Applications

Visa requirements vary depending on your destination, passport, and purpose of travel. Always check the latest requirements before booking your trip.

Check visa requirements for your destination well in advance of travel.
Some countries offer visa-free entry or e-visas for Australian passport holders.
Apply for tourist, business, or transit visas as required by your destination.
Ensure your visa is valid for the entire duration of your stay.
Carry printed copies of your visa approval and supporting documents.

Select a country to check visa requirements

Visit Visa Portal

Choose a country to access its official visa application portal.

Country-Specific

Visa requirements vary by destination and passport.

e-Visas

Many countries now offer quick online e-visa applications.

Transit Visas

Check if your layover country requires a transit visa.

Passports

Passport Validity & Renewal

Your passport is your most important travel document. Ensure it meets the validity requirements of your destination before you fly.

Apply for or renew your Australian passport at least 6-8 weeks before travel.
Ensure your passport is valid for at least 6 months beyond your return date.
Have at least two blank pages for entry/exit stamps.
Keep a digital and physical copy of your passport separate from the original.
If your passport is lost or stolen abroad, contact the nearest Australian embassy immediately.

Apply for an Australian Passport